Reviews (80):
Edel Glynn
November 2, 2024I have to say that Quickbooks on line is so easy to use and the fact that you can change and fix any item you enter is just a treasure. I highly recommend. The product quality is outstanding and so easy to learn and customer service is top class. Makes life so easy and quick. Would be lost without it. 10 out of 10.
Suzanne Lowe
October 2, 2024User friendly software, unfortunately import field options are limited to 4 in chart of accounts with no parent account field for use of sub-accounts - chart of accounts has to be manually edited after import.
Jenny Cunningham
May 24, 2024Since we changed over to QuickBooks Online, we, in Green Sod Ireland are very happy working with it. We acknowledge your help and support, which is readily available when/if we need it. Thank you.
Yolande Mann
March 19, 2024Dan and the team are always very quick to respond and help with any queries on QuickBooks. I highly recommend them!
Edel Linnane
March 7, 2024Quickbooks is very easy to use and has all the functions we need.
JULIA FOYLE
March 6, 2024It has taken me some time to adjust from 'manual' QuickBooks to the online version. At times I found it very frustrating and slower but I now think I have the hang of it and I feel much more confident using it. I have recommended it to friends.
Catherine Griffiths
March 5, 2024Good Morning, The new on line version of Quickbooks is quite cumbersome, there are some reports that are not accessible that were very useful, there was a feature 'open balance' on the desktop version which I would have used but this is not available?
Jerry Twomey
March 4, 2024Quickbooks is excellent and I am 100% happy with the software. The versatility of being able to access Quickbooks Online from any location makes it a huge improvement on the desktop version. The new features, reporting options and ongoing development of the online software provide an excellent accounting solution for clients.
Gerry Devereux
March 4, 2024We, here in ThinStone Ireland, have been using Quickbooks since 2018 and are very happy with the product. Provides plenty of pertinent data for future planning and for keeping a close eye on how the business is progressing.
Barbara Farrell
March 4, 2024Been using Quickbooks for 14 years, very good system
MICHAEL UKILI
March 4, 2024Hi, Kindly make sure that Quickbooks for every country is integrated to all tax systems of that particular country.
Dawn Langrell
March 1, 2024Quickbooks is a very user friendly accounts package, which I've been using now for over 15 years. It's customisable, easy to use and it produces clear reports. Our auditor can log-in remotely and access the reports he/she requires, along with the invoices/receipts which I attach to each transaction. It makes our audit process more efficient. I would highly recommend Quickbooks to anyone looking for a user-friendly accounts package.
Margaret Gogan
March 1, 2024We switched over to Quickbooks online last May . We had some problems in the beginning concerning moving my books over really left out a lot of our records we needed, however the system itself is working quiet well I got good advise and help from the Quickbooks team and of course learned a lot of it from youtube . When you get use to it Quickbooks online is good
Cormac Church
March 1, 2024It Works For Me !
Liam Gleeson
March 1, 2024We use Quickbooks for our office book keeping, it works well & is easy to use
Eamonn Fox
March 1, 2024Dan & the team @ Axonware are always a pleasure to deal with & Quickbooks is a great package, very user friendly.
caroline millar
March 1, 2024Quickbooks online is a very good accounts package. I have been using Axonware for many years and their service with Quickbooks is outstanding. Highly recommend Axonware
Leah O Gorman
March 1, 2024Good system for small businesses with not too much inventory. Dan and the Axonware team are very helpful and responsive.
Paul Coady
March 1, 2024the online version of Quickbooks is much better than the old one -easier to follow and more user friendly
Caroline Conneely
March 1, 2024We are a small business and l find Quickbooks online to be an excellent choice and caters exactly for our needs. Regards Caroline
Paul Clarke
March 1, 2024We used the Quickbooks Desktop version for years before we migrated to QB Online last year. Initially we had some issues with the migration but once that was sorted we were up and running. The software is very intuitive and has a host of new features. It's very easy to use and can be tweaked to suit the company needs. Very good product.
Paul Clarke
March 1, 2024We used the Quickbooks Desktop version for years before we migrated to QB Online last year. Initially we had some issues with the migration but once that was sorted we were up and running. The software is very intuitive and has a host of new features. It's very easy to use and can be tweaked to suit the company needs. Very good product.
Leah Joly
October 13, 2023Dan and the team are very helpful. Responsive on emails and come back with resolutions. I have found them to have a very quick turnaround.
Finola Murphy
October 5, 2023Great service! Highly recommend Axonware.
Kathleen Aleton
October 5, 2023Axonware team has been very responsive and helpful. Our questions were answered and issue solved. We are very happy with the use of the software and it's great to know that we have a person to talk to who offers great support. We would recommend Axonware to new customers.
Iwona Pytlik
June 5, 2023Thank you Julie for your assistance re Quickbook connection.
Angela Dempsey
May 26, 2023Dan was so very helpful.
Tony Ross
January 24, 2023Dan both knows his Quickbooks and is very helpful. A good combination.
Paul Dowling
November 21, 2022Always a great service from Dan and the team @ Axonware. Pleasure to deal with, would highly recommend.
Cait Osullivan
September 8, 2022I have just spent a very informative 30 minutes on the phone with Dan from Axonware about migration to quickbooks on line. He not only helped me with decisions re same he also gave me assistance in automating some of our current use of quickbooks which may save us 3 hours manual input work a month. Excellent customer service. Regards Cait
mario brunori
May 13, 2022Had an issue today and was resolved very quickly and efficiently.
Kasia Plezia
April 11, 2022Quick and effective response. Thank you Axonware.
Michelle Stuart
April 7, 2022Dan was incredibly helpful and efficient. He got me up and running in no time! Highly recommended.
Pete Wedderburn
January 5, 2022After using QuickBooks desktop for many years, I have long wished for extra features such as automatic downloading of bank details. Well now it's here. QuickBooks online automates everything right down to near real-time bank account transactions. And there are many other new features such as automatic learning of how you categorise items so that you can create rules that do a lot of the work for you in future transactions. I'd strongly recommend it and I'd also recommend the axonware team. Dan, in particular has been very helpful sorting out some of the minor glitches, which always happen when you're installing new software.
Patricia Larkin
December 13, 2021Query answered by return
Liam Conlon
November 3, 2021Re: Axonware Great company to deal with. Will always come back to you with answers to queries.
MUNYANEZA Francois
August 23, 2021Your service is Good
Muhammad Tahir
August 11, 2021Excellent and professional service provided. Thanks Dan!!
Derek Keogh
July 6, 2021I find QuickBooks the best vs Xero / Sages etc The reports are brilliant and easy to tailor … especially on the pc / desktop version And super fast ! I have been with Axon for 5 years, superb, great service … have never let me down
Hani Colohan
June 23, 2021I would like to thank Dan for his great help and kindness today. I’ve struggled to retrieve my purchase and he gave me an excellent service and in no time the problem was solved! Thank you so much Dan!
Dennis Bobylev
April 9, 2021Many thanks to Dan from Axonware for prompt and professional support on QB Desktop installation. Immediate response and clear instructions. It was a seemingly long-forgotten good customer service.)) Thanks!!!
John Fitzgerald
March 24, 2021We have been dealing with Axonware in relation to our Quickbooks Licences for some years now. We have been very happy with the service provided. All queries have been dealt with sucessfully in a timely fasion
Colin Sloan
December 10, 2020Was using 2016 desktop version of QB. Trialled QB Online, like the features and decided to upgrade for 2021. Irish version could not facilitate upload of historic data so using the UK version. Would feel more secure with Irish version, so hopefully in the future Irish version will accept historic data and we will convert back. Slight difficulty with upgrading to the UK version through the Irish website, but Amo was on hand to guide us through so now we are fully live! Professional service, many thanks.
Jim Jordan
December 2, 2020I had a support issue with Quickbooks Desktop 2016 I contacted Axonware and I dealt with their agent called Amo, he could not have been more helpful, he had me up and running in minutes, it is nice in this day and age to be able to talk to somebody, I feel our modern day ways of communication by email and text etc leaves a lot to be desired, I am elderly and I am not good with technology , Amo was more than helpful he was courteous and plesent to deal with I can only give Amo and Axonware 100% thank you very much Jim Jordan
John Coffey
November 13, 2020Going through the process of updating our Quickbooks version, absolutely fantastic level of support provided by Axonware, had previously been dealing through the UK and there is absolutely no comparison in the level of support. Excellent service
Richard Green
June 9, 2020Had trouble finding a copy of an older version of Intuit Quickbooks that I had bought from Axonware. A short email on the web site and very quickly received a reply from Dan with a link to the download area on their web site. This was great support and a reason to buy from the company as I could not find a download area on the Intuit site. Prompt and excellent service even though we were a small customer.
Kieran
May 19, 2020Excellent support on Quickbooks Desktop from Dan at Axonware. Much appreciated.
Jacqui Mitchell
May 7, 2020Very helpful online chat from this company about my quickbooks upgrade options. Many thanks for being so responsive and helpful.
Laoise Ní Chonchubhair
May 6, 2020Tacaíocht ar fail nuair is ga! Laoise
marlena wisiewska
April 30, 2020Dan is a perfect solution for any problem with quickbooks, always politely reply to my email and finally call me back when I was stuck with my issue. Very pleasant to deal with Dan. thank you!!!!!
Paul Dowling
April 3, 2020Dan in Axonware did a data conversion for us to move from an old desktop version of Quickbooks to the online version. Great service, great practical advice along the way. Highly recommended.
Rose Donovan
March 12, 2020Got great help. Got me up and running fast. 100% efficient.
Noel Geraghty
January 15, 2020I had a 'simple' query for Dan. As always it was not as simple as I thought! On reflection, it was complex and a lot of questions needed to be answered before we could get to the result. But as ever Dan was patience itself and worked us through to an end game. If you have any query in relation to Quickbooks, Dan is the complete package and we lucky to have him available to us.
Mella Byrne
November 27, 2019Quick response time from the support desk, my issue was quickly and efficiently resolved. Support team were lovely to deal with, very friendly and professional.
John Odwyer
November 25, 2019Very prompt efficient response to queries. Easy to deal with.
Kathleen Glynn
November 15, 2019I had a problem with Quickbooks and sent an email late the same night, next morning coming in to work, I had a reply and within 2 emails problem solved.
Seamus Moran
November 6, 2019Had a problem with validation code when moving Quickbooks pro from old PC to new PC Dan was extremely helpful, very much appreciated.
Radon Ireland
October 21, 2019Dealt with my query immediately and had me up and running in no time. Excellent service.
Carolina Roman
October 3, 2019Very helpful. Excellent customer service. We had some issues with our QuickBooks Desktop this morning, but Dan helped out and resolved our issue. Quick response and I would highly recommend Axonware. Thank you Dan!
Samantha Danaher
August 29, 2019I had an issue with Quickbooks which involved an employee getting a new computer and we had to re-register the user again. Quickbooks were unable to help me but Axonware resolved my issue in no time which meant our employee could resume working. I would highly recommend Axonware. Regards, Samantha.
Chris Knight
May 13, 2019My request for support from Intuit was very effective today. Problem: I needed to MTD file my VAT return in Quickbooks 2019 after upgrading from Quickbooks Pro 2015. I had closed the period in QB2015 but not filed it electronically. The solution Deletion of the closed status in the Journal to reveal and show the original VAT100 form and enable this return to be filed MTD with HMRC. I was assisted by a young lady called Liesel in Philippines. She solved my problem within 5 mins of her taking control of my machine Liesel quickly diagnosed my problem and resolved my issue quickly and efficiently she demonstrated understanding and competance. An excellent customer experience.
Peter Rhodes
April 30, 2019Very knowledgeable and helpful. Excellent customer service despite delay caused by Intuit!
David Jones
April 25, 2019sorted our problem efficiently and quickly
Frank McDonagh
January 25, 2019I find QuickBooks and its support service fantastic. Thank you. Frank McDonagh
Sean Folan
November 30, 2018Excellent Service very good product will use again
Derek Keogh
July 11, 2018Absolutely brilliant 200% for customer service and help … exactly what I need
Sharon Greene
July 4, 2018Very easy process, link sent and installation went very smooth. would recommend
Deirdre Power
February 28, 2018I received great support from Julie in Axonware
Mr D Cunningham
February 28, 2018I upgraded to QuickBooks Pro 2018 recently. I had to contact the QuickBooks support team as I was adding a second user on a different PC. Although it took a bit longer than I was expecting to get it set up, there were some technical issues associated with my pc. In fairness to the guy from QuickBooks, he stuck with it until he got it working and was very pleasant and professional throughout. Very happy with my QuickBooks 2018 now.
Joseph Guthrie
January 17, 2018Very helpful with questions on QuickBooks Online
Margaret O\' Shea
November 14, 2017For Julia .We had a major problem and she was such good support and so helpful. Thanks
Donald Moore
May 15, 2017I am very pleased with quickbooks and the ease of use. I like the way you can go back and amend a record without too much difficulty and there is a safe guard to avoid amending the previous years data once it has been closed. and Julie was very helpful in advising how I can reload the system onto my new pc.
Michelle Carr
April 26, 2017We used Axonware and specifically Dan to help us migrate our Quickbooks desktop version to the cloud. I found Dan to be extremely professional and quick to answer any and all queries we had over the course of the migration. There was no "silly question" and Dan and Axonware understood that as Finance people that we didn't necessarily need to understand the process, just that we needed it completed in a timely and efficient manner. I would highly recommend Dan and Axonware to anyone who needed QB installed or assistance with migration to the cloud.
Richard Green
October 27, 2016Great response to my email contact and subsequent telephone call. Got me up and running immediately. Download link provided worked and speed was good. The new download was able to automatically register on the Intuit web site and we have Pro up and running. I had previously installed a Trial version which caused some confusion with licence keys. All resolved thanks, Richard
Pete Wedderburn
October 21, 2016This company has been brilliant, helping me through several crises, such as computer crashes, updates and other aspects of using Quickbooks. Thanks for this!
Kevin Hayes
October 17, 2016I had a very stressful problem (all of my own making) whereby I deleted my Quickbooks software. Dan at Axonware's Dublin office was extremely helpful in getting me back up and running quickly. I have dealt with Dan previously and he has always provided excellent support to me and to a number of my clients who have recently migrated to Quickbooks from other software packages.
Ray Campbell
October 6, 2016FA Equipment & Packaging, Dublin. We had an issue with Quickbooks software...couldn't open....lost. Rang Axonware Dan McGovern who suggested several possibilities and got the system restored. Excellent....thanks Dan.
Rita Anderson
July 29, 2016Thanks to Axonware's quick email response to my urgent problem (laptop died and needed to re-install Quickbooks on my PC), I managed not to have a nervous breakdown today!
Finbarr Heslin
June 22, 2016I can not praise the lady that I was dealing with in the Irish office highly enough. She was so helpful and patient and is a credit to your company.
Heather Pope
June 17, 2016Can't thank Axonware enough - laptop died, was as dead as a doornail, with naught to be recovered (at least not without huge cost) - we purchased a new one and I made contact with Axonware to see if they could help me download the software again (purchased last April) I got an immediate and extremely helpful response, with our license number and product key and all I had to do was get downloading! Thanks Axonware, Marvellous service!
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